How It Works

1. How does storage with TDS work?

   TDS only works with clients who are referred from a precious metal dealer or institution. Clients can coordinate deposits when they purchase the metal from these firms or transfer existing holdings to one of our vaults. In either case our customer service staff will work with you to open the account and transfer the metal as required.

2. Where are my products stored if I choose the storage option with TDS?

   Your precious metals are always stored in a secure vault operated by a leading depository company.

3. Why does TDS use different depository companies?

   We are an international company and fully recognize that different countries require different modes of expertise in the precious metals industry. We consider each of our partners to be the most efficient, secure and accountable in their own individual regions.

4. Why should I store my hard assets with TDS?

   There are many considerations when choosing a depository for your holdings. TDS is a full service depository offering unparalleled security, service and physical access to your holdings. Your holdings are held in custody on an insured basis while providing you the flexibility and convenience that you need. All your holdings are held at the most reputable security companies in the world.

TDS vs. Competitors

1. Advantages of using TDS over other types of storage options.

   Our customers realize the importance of precious metals in a balanced portfolio, but they do not have the experience or industry relationships to manage the storage of the metal. Furthermore, many storage options are not accessible to retail investors which further limits options. TDS was created to offer competitive and secure storage options to investors based on industry best practices. We make it easy for you to store metal in a location that gives you peace of mind in knowing that when you want access to the metal it will be there and accessible. Outlined below are some of the advantages of using TDS:

• Allocated storage of your metal rather than comingling with other investors. The metal you deposit is the metal that is returned to you.
• TDS has a variety of locations around the world for storage so you are not limited to just one location or country. Today many customers like the idea of storing metal in various locations.
• TDS will accept both new metal you acquired directly from a dealer or existing metal holdings.
• Many times when new metal is deposited into one of our storage account shipping costs are reduced or eliminated as metal is already at the facility and it is a matter of transferring it to the new account.
• Quarterly auditing of material in the accounts.
• Each storage facility maintains the primary insurance coverage for material deposited. TDS provides secondary insurance coverage with a commercial "all risk" insurance policy. A certificate of insurance is provided to each customer.

Storage

1. What types of product can I store with TDS?

   TDS stores all types of gold, silver, platinum and palladium coins, bars and rounds from any and all suppliers our customer may wish to purchase from.

2. Are my products protected if I store them with TDS?

   Yes. While many investors consider precious metals to be a safe haven within the financial markets, storage options such as a bank or a home vault can cause concern for some. When you store with TDS, your metal is fully insured against physical loss, theft, damage and other liabilities that other options cannot defend against.

3. I have precious metals that I'm currently storing somewhere else. Can I store those with TDS or can I only store direct from the supplier?

   TDS will ship, store and maintain precious metals both from previous purchases and from more recent purchases. We are happy to ship to our vault directly from your supplier, as well as from any other vault you may wish to move your inventory from.

4. What if I want to take physical possession of my inventory after storing with TDS?

   To withdraw your products from our vaults, simply contact our customer service representatives at service@tdsvaults.com or 310.587.1408 and we will schedule either a pickup or delivery to an address of your choosing. Only individuals authorized to give direction on an account may coordinate a withdrawal.

Security

1. Are my products safe in storage with TDS?

   Yes. TDS starts by only holding material in facilities that they are familiar with and offer a high degree of security and insurance. We hold a secondary insurance policy on all material and regular audits of material held in each depository.

2. Will my product be mixed in with other inventory?

   No. Your holdings are kept completely segregated within each vault and will never be mixed with anyone else's. Our customers' precious metals are not assets of TDS, but assets of the customer; therefore they must be kept separate.

3. Are my products protected if I store them with TDS?

   Yes. While many investors consider precious metals to be a safe haven within the financial markets, storage options such as a bank or a home vault can cause concern for some. When you store with TDS, your metal is fully insured against physical loss, theft, damage and other liabilities that other options cannot defend against.

Tracking

1. How can I keep track of the products I store with TDS?

   TDS sends out confirmation of every transaction as well as monthly statements for each account.

2. Does TDS send out reports of my stored holdings?

   Yes. TDS will send you an email to confirm each time you ship or store any product. You will also receive monthly statements detailing your account's current holdings.

   TDS also maintains an up-to-date inventory log which is completely confidential.

Privacy

1. How is my Privacy protected?

   At TDS we take every available measure to insure your privacy. Please visit our website to view our Privacy Policy.

Pricing

1. What does it cost for storage and delivery?

   Storage costs are broken down into two types of fees. The first is to cover the handling cost of depositing or withdrawing material from the account. This is a flat fee depending on the location of the depository. The second fee covers the ongoing costs to maintain the account and is a function of the value and type of the material being held. The fee schedule describes how these costs are calculated for each location. Delivery costs are a function of value, weight and where the material is being transported. A customer service representative can assist in determining exact costs of transportation. For storage rates, please contact us at service@tdsvaults.com or 310.587.1408.

2. How does TDS charge for services?

   TDS invoices quarterly for fees and you can pay by check or ACH.

3. How much does it cost me to ship my products from the vault where they are currently stored to TDS?

   Transportation costs are a function of value, weight and where the material is being transported. A customer service representative can assist in determining exact costs of transportation.

4. How much does it cost me to ship my products should I choose to take physical possession of assets stored with TDS?

   Transportation costs are a function of value, weight and where the material is being transported. A customer service representative can assist in determining exact costs of transportation.

How to Sign Up

1. How do I open an account with TDS?

   Account opening documentation is available on the Forms page. Simply fill out the documentation and return it to our customer service department.

2. Who should I talk to regarding questions I have about opening up a TDS account?

   Please feel free to contact our customer service representatives at service@tdsvaults.com 310.587.1408 and we will be happy to answer any questions you may have, as well as assist you in opening an account, should you wish to do so.

Other

1. Can I buy precious metals through you?

   TDS is a storage provider only. With an account and if you qualify, bullion can be purchased through our affiliate company A-Mark Precious Metals, Inc.